Case Study

The First Medical Tourism Platform in the World

About the Client

Planet Hospital is the world’s first medical tourism company based in Calabasas, California. The company offers affordable medical procedures and treatments to patients worldwide, connecting them with accredited hospitals and clinics in more than 30 countries.

Challenges

Planet Hospital was looking to expand its reach and enter new markets, as well as improve its lead generation and customer relationship management (CRM) capabilities. The company was also facing challenges in managing its C-level and management level, and integrating new technological tools into its operations to help scale the business globally.

Solutions

Mokhtar, a leading consulting firm in the US, was brought on board to help Planet Hospital overcome these challenges and scale its operations globally. Mokhtar provided the following solutions:

Penetrating New Markets and Partnering with Clinics and Hospitals

Mokhtar helped Planet Hospital identify new markets and potential partners in those markets. With a thorough understanding of the global healthcare landscape, Mokhtar was able to connect Planet Hospital with reputable clinics and hospitals in more than 30 countries, enabling the company to expand its reach and offer more medical procedures to its clients.

Salesforce Implementation and Lead Generation

 Mokhtar implemented Salesforce, a powerful CRM tool that helped Planet Hospital streamline its lead generation and sales processes. Within just three months, the company saw a 10% increase in lead generation, leading to more conversions and increased revenue.

Management Training and Technological Integration

Mokhtar provided training to Planet Hospital’s C-level and management teams on how to effectively use new technological tools to scale the business. This training helped the company to integrate new technological tools into its operations seamlessly, improving its efficiency and overall performance.

Conclusion

Planet Hospital was able to expand its reach, connect with new partners, and scale its operations globally. The Salesforce implementation led to a 10% increase in lead generation and more conversions, contributing to increased revenue for the company. The management training and technological integration also helped Planet Hospital to improve its efficiency and overall performance. As a result, Planet Hospital was able to establish itself as a leading player in the medical tourism industry, offering high-quality medical procedures and treatments to patients worldwide.