VIP Level Email, Chat, & Phone Support

Because in Mission-Critical Environments, Waiting Isn’t an Option

Support That Understands the Stakes

Whether you’re running a university-wide training rollout, managing compliance education across a healthcare network, or delivering public-sector certification programs—delays in support can mean real-world consequences. With our VIP Support, your organization gains priority access to our most experienced support staff via email, live chat, and direct phone lines. No outsourced call centers. No long queues. Just real answers from real professionals, fast.

Dedicated Help When You Need It Most

We treat your team like a partner, not a ticket number. That means faster resolutions, proactive follow-ups, and strategic oversight of your technical and instructional needs. From LMS usage and analytics questions to content deployment and customization, our experts are embedded in your journey. This level of support is especially critical for sectors like healthcare and government, where any friction can slow operations or compromise compliance.

Peace of Mind for Leadership

As a C-level leader or department head, you don’t have time to micromanage software issues. VIP Support is designed to keep your systems running, your staff focused, and your learners engaged. You gain the confidence of knowing that if something urgent arises, a qualified expert is just a call or message away, with full context and authority to help, not escalate.

Standard & VIP Support Plans

Public Organizations

Public schools, colleges, & Eligible Non-profits
$ 250 Monthly
  • Email support (48h)
  • Video Tutorials
  • Client Private Forum
  • Ticket System
Eligibility

Existing Clients

For clients with 12-mo.+ Agreements
$1250
$ 0 Monthly
  • Email & Chat Support (8h)
  • Video Tutorials
  • Client Private Forum
  • Ticket System
  • Custom Support Manual
  • Dedicated Coordinator
  • Monthly Check-in
Request it
Special!

VIP Support

New Clients with 3-mo. agreements
$ 1250 Monthly
  • Email & Chat Support (8h)
  • YouTube Tutorials
  • Client Private Forum
  • Ticket System
  • Multiple Support Manuals
  • Dedicated Coordinator
  • Quarterly Strategic Review
Contact us

VIP Support +

New Clients with 3-mo. agreements
$ 1950 Monthly
  • Email, Chat, & Phone Support (Priority)
  • Video Tutorials
  • Client Private Forum
  • Ticket System
  • Quarterly Strategic Overview
  • Multiple Support Manuals
  • Dedicated Coordinator
  • Monthly Check-in
  • Quarterly Strategic Review
Contact us