Frequently asked questions

As a remote sales professional, you will need a reliable internet connection, a laptop or computer, a headset or microphone, and access to essential sales tools such as CRM software, video conferencing platforms, and communication tools like email and instant messaging.

Our remote onboarding process includes on demand virtual training sessions or calls, video tutorials, and comprehensive documentation to ensure you have the knowledge and skills to excel in your role. Our team, or the team member you are working with (AKA. POC), will provide ongoing support and guidance to help you adapt to the remote work environment.

We utilize various communication and collaboration tools to keep our remote sales professionals connected. You will have access to a Google Workspace account, virtual meetings, and regular check-ins through Slack with your direct point of contact. 

Yes, we expect serious sales professionals to check their emails daily.

Yes, we expect serious sales professionals to log in to their CRM daily.

Yes, we expect serious sales professionals to install the Slack app on their phones and check their messages daily.

Our company utilizes CRM software to track sales activities, manage leads, and monitor performance. If you have any technical questions regarding your CRM account, please feel free to email denise@mokhtargroup.com and we will try to help you as soon as we can. If it is an urgent matter, you can contact the CRM’s support directly from your account. Regular performance reviews and feedback sessions will help you stay on track and achieve your sales goals.

Our company is committed to providing comprehensive support to our remote sales professionals. You will have access to a point of contact who will guide and support you throughout your journey. Additionally, our team is readily available for any questions, concerns, or assistance you may need.

Working remotely requires self-motivation and discipline. We encourage regular communication and engagement with your point of contact through virtual meetings, team-building activities, and ongoing training. We also provide opportunities for professional development and recognize outstanding performance to keep you motivated and engaged in your role.

Our evaluation and feedback process for remote sales professionals is based on key performance indicators (KPIs) and predefined goals. Regular performance evaluations and feedback sessions will be conducted through virtual meetings and one-on-one discussions with your sales manager.

While remote work offers flexibility, we have certain expectations regarding availability and responsiveness during core business hours. Clear communication and coordination with your point of contact, your leads, and your clients are essential to ensure effective collaboration.

We have implemented security measures and protocols to protect data and ensure confidentiality. As a remote sales professional, you will be provided with guidelines and best practices for maintaining data security, including the use of secure networks, password protection, and adherence to our data security policies.

We provide a range of sales resources and tools to support your efforts, including sales collateral, product documentation, sales playbooks, and access to a knowledge base. Additionally, our marketing team can provide you with marketing materials and campaigns to support your sales initiatives.

Always follow-up and engage your leads. An average lead needs at least 5 follow-ups before we expect to grab their attention and seeing positive reactions from them.