Using a CRM account enables you to track the behavior of your leads and gain a better insight…
RoundCube or your email doesn’t, unless you install an extra plugin.
- See if your leads opened your emails or not
- See how many times your emails were opened and by whom
- See when where they opened
- See where they were opened
- See if a particular lead clicked on any of the links your email had
- See which links exactly? (e.g., specific offer, website, social media page, etc.)
- See if your lead is reading the document or contract you sent them
More crucial information.